Free Shipping on all orders

FAQ's is a Saudi online selling platform that has been created and managed by Saudis with over 5 years experience in online sales and management. Our limit is the sky and we are progressing with confident steps to provide the best buying experience for our customers in Saudi Arabia and all Arab world. headquarter and warehouse are located in Yanbu, Saudi Arabia.

We are now accepting the following payment methods::

1- Credit Cards ( Saudi and foreign credit cards are accepted).
2- PayPal Payments.
3- COD - Cash on Delivery.
4- Wire Transfer (You need to fill the form in Contact us page and specify the product, after that
one of our representatives will reply to you shortly to further process the transaction).

Processing payments through is very safe for the following reasons:

1- is protected by SSL certificate. Lock symbol besides our website URL. This means that all your transmitted data are protected to the maximum degree of security. All secured online websites will have this lock. Make sure you only buy from websites that have this security measure.
2- When you check out a product, you will be taken automatically to PayPal official website to process your credit card or PayPal payments, once the payment is done you will be returned automatically to This is extra safety to SSL certificate.

Pay with confidence at

No, there are no custom fees for orders in Saudi Arabia. warehouse is located in Saudi Arabia and all shipping activities take place within Saudi borders.

Orders from Arab countries and worldwide maybe subject to custom fees based on the recipient's country customs regulations.

Simply when you checkout you will find a bracket for coupon code, put the code and click apply, you will see the change reflected on your total.

In some instances coupons may be expired, so please make sure you apply only valid coupons.

No, we provide free shipping on any order within the borders of Saudi Arabia. This is part of our commitment to provide the best buying experience to our beloved customers.

International orders maybe subject to shipping fees depending on the recipient's country location.

Once a payment is confirmed, we will ship the same day. It may take up to 5 days to get your item(s).

For orders in Yanbu only we provide same day delivery.

Expect your shipment to be delivered over the following carriers:

1- DHL
2- FedEx
3- UPS
5- Aramex
6- SPS (Saudi post)

After an order is shipped, customer will receive an email includes information of the shipping company and tracking number.

Shipping company agent will contact you to arrange for anther delivery time or you can pick it from the nearest shipping company office.

We ship to all cities and villages in Saudi Arabia.

We ship to all countries, however a shipping fee will apply in this case only and it is variant depending on the receipt's country.

Yes you can return any order. Please refer to our return policy.

1- Use the form in contact us page. Please provide (Your Name, Phone Number, Order number and briefly explain the reason of return).
2- One of our representatives will reply to you shortly for further details to return your item.

Sorry to hear that. Just fill the form in contact us page and we will be happy to answer all your questions